Privacy Policy

Introduction

This privacy policy describes how ScaraDrive Performance Qatar ("we", "us", "our") collects, uses, discloses, and protects personal information when you use our site and our online platform. Our office is located at Education City, Al Luqta Street, Ar Rayyan, Al Rayyan Municipality, Qatar. For questions or requests regarding this policy, contact us at info@scaradrive.life.

Information We Collect

We collect information you provide directly and information collected automatically when you use this service.

Information you provide

• Contact details (name, email address) when you sign up for newsletters, inquiries, or create an account.
• Billing and payment information when you purchase services.
• User-generated content such as messages, forms, and support requests.

Information collected automatically

• Device and usage data (IP address, browser type, pages visited, referral source, operating system).
• Cookies and similar technologies to support functionality, analytics, and advertising.

How We Use Information

We use personal information to operate and improve the service, to provide customer support, and to communicate with you. Specific uses include:

• Providing, maintaining, and personalizing our services.
• Processing transactions and sending related confirmations and invoices.
• Responding to requests, questions, and technical support inquiries.
• Improving site content, features, and performance through analytics.
• Sending promotional communications where permitted and managing marketing preferences.

Cookies and Tracking

We use cookies and comparable technologies to recognize you and your preferences, to provide essential site functionality, and to collect analytics that help us improve the user experience. You can manage cookie preferences through your browser settings. Blocking cookies may limit functionality on the platform.

Legal Bases for Processing (where applicable)

Where required by applicable law (for example under EU data protection law), our legal bases for processing personal data include:

• Performance of a contract with you.
• Our legitimate interests in operating, improving, and securing the service (balanced against your privacy rights).
• Your consent where requested for specific processing activities (such as certain marketing communications or cookies).
• Compliance with legal obligations.

Sharing and Disclosure

We do not sell personal information. We may share information in limited circumstances, including:

• With service providers who perform services on our behalf (payment processors, hosting, analytics), under confidentiality obligations.
• When required by law, legal process, or to respond to lawful requests by public authorities.
• To protect the rights, property, or safety of ScaraDrive Performance Qatar, our users, or others.
• In connection with a merger, acquisition, financing, or sale of assets; notice will be provided where required by law.

International Data Transfers

Data may be processed in countries other than your country of residence, including countries whose data protection laws may differ. We take steps to protect personal data during international transfers, including standard contractual clauses and other appropriate safeguards where required by applicable law.

Data Retention

We retain personal information as long as necessary to provide the services, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and the purposes for which it was collected.

Your Rights and Choices

Subject to local law, you may have rights to access, correct, update, restrict, or delete your personal information, and to obtain a copy for portability. You may also have the right to object to certain processing. To exercise these rights, contact us at info@scaradrive.life. We will verify requests as required to protect personal data and other users' rights.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This service is not directed to children under 13 (or higher minimum age where applicable). We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us and we will take steps to delete such information.

Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing personal information.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. Material changes will be posted on this page with an updated "Last updated" date.

Contact Us

For privacy questions, requests, or concerns, contact: